![]() Those who want to cancel via the mail need to write a short letter that includes their full name and address. Cancel a Chase Credit Card via a Written Request Write it down in case the card cancellation does not go through. Skip the automated options and speak to a customer service representative instead.Ĭancel with the representative, and get his or her name and number. Then they are presented with various automated options. ![]() The system prompts card holders to enter their 16-digit credit card numbers. Card holders begin the process by calling 1-80 (found by google searching “Chase credit card customer service number”). Cancel a Chase Credit Card Over the PhoneĬanceling by phone is quick and easy. Consumers who have Chase credit cards have the option of canceling their card over the phone, through the mail, or via the secure messages feature on the Chase website. The process of canceling a credit card typically differs from one company to the next. There could be many reasons a person decides to cancel their credit card.
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