I hope that their service works for other people. It was a gigantic waste of time, energy, and stress. Worse, still: they didn't have the pdf of the book I originally downloaded their service for- a book that they very clearly advertised on a webpage that I could download if I used their service. Even if I needed their services, I might not use them simply because I vehemently disagree with predatory practices like this. It's an ounce predatory that they don't have immediate cancellation. ![]() ![]() Makes me think that if I realized I needed to cancel the trial on the last day of the trial that it probably wouldn't go through- and I'd be stuck paying for a service I don't need. It's a bit troubling that it did take 24 hours, though. All I did was ask them "Please cancel my Free Trial immediately" via the contact form. ![]() I can confirm: it genuinely took about 24 hours (yes, accurate to the hour) for them to cancel my free trial.
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